ST-01 ยท General & Railway Organisation ยท 10 hrs

General & Railway Organisation

Railway structure, S&T hierarchy, duties of Telecom technicians, HOER, leave rules, pass rules, conduct rules and service matters โ€” all in scannable revision format.

โ— LIVE Phase I Rules & HR Exam Weightage: High
๐Ÿ“–
THEORY
Rules, Structure & Service Matters
100%

01 Railway Organisation

๐Ÿ›๏ธ
4 Staff Groups on Indian Railways
Group A โ†’ UPSC  |  Group B โ†’ Departmentally  |  Group C โ†’ RRB/RRC/CG/Sports  |  Group D โ†’ RRC/CG/Sports/Scouts
โ–ธ Railway Board โ€” Chairman & Members
CRB & CEO
Chairman Railway Board
HR ยท Safety ยท Security ยท Vigilance ยท Planning
โ†“
M/Infra
Member Infrastructure
Works ยท Civil ยท Bridges ยท Signal & Telecom ยท RE
M/TRS
Member TRS
Mechanical ยท Loco ยท Coaches ยท Electrical
M/O&BD
Member Operations
Traffic ยท Coaching ยท Commercial ยท IT
MF
Member Finance
Accounts ยท Finance ยท Budget
๐Ÿ’ก
Remember: S&T sits under Member Infrastructure (M/Infra)
Signal & Telecom is one of the departments under M/Infra โ€” along with Civil Engineering, Bridges, Works, Land & Amenities, Station Development, and Railway Electrification.

Recruitment Modes at a Glance

BodyFull FormRecruits
UPSCUnion Public Service CommissionGroup A
RRBRailway Recruitment BoardGroup C (direct)
RRCRailway Recruitment CellGroup D
CGCompassionate GroundGroup C & D (โ‰ค5% vacancies)
GDCEGeneral Departmental Competitive Exam25% direct recruitment quota

Telecom Maintainer โ€” Promotion Channel

โ–ธ Telecom Maintainer Gr.III โ†’ Gr.II โ†’ Gr.I โ†’ JE โ†’ SE
50% Direct50% Dept
TM Gr. III
Entry Level
โ†’
Promotion
TM Gr. II
โ†’
Promotion
TM Gr. I
โ†’
50% DR30% Promo20% IA
JE (Tele)
โ†’
20% DR
SE (Tele)
IA = Intermediate Apprentice (ITI/Act Apprenticeship + 3 yrs service + below 45 yrs age)

02 S&T Department Structure

โ–ธ Zonal HQ Hierarchy โ€” S&T
CSTE
Chief Signal & Telecom Engineer โ€” Admin + Professional Head, reports to GM
CCE
Chief Communication Engineer
All communication matters
CSE
Chief Signal Engineer
All signaling matters
CSTE/Plg
CSTE/Planning
Planning of works
Dy.CSTE
Deputy CSTE
Assists CSTE/CSE/CCE
SSTE
Sr. Signal & Telecom Engineer
Senior Scale, works under CSTE/CCE
โ–ธ Divisional Hierarchy โ€” S&T
Sr. DSTE
In-charge of all S&T in division ยท Under DRM administratively, PCSTE technically
DSTE/ADSTE
Divisional & Asst. DSTE
Section-level supervision
SSE/JE (Tele)
Sr. Section Engineer / Junior Engineer
Directly maintains all Telecom assets in section
TM
Telecom Maintainer
You โ€” day-to-day field maintenance
Helper/Tele
Helper (Telecom)
Assists maintainer
๐Ÿ“˜
From Telecom Manual (2021) โ€” Chapter 1
The telecommunication system on each division is divided into sections. Each section is maintained by SSE(Telecom)/JE(Telecom). Each SSE/JE is responsible to the Sr.DSTE through DSTE/ADSTE for efficient maintenance and correct installation of all telecom equipment under his charge.

03 Duties of Staff

๐Ÿ”ง Telecom Maintainer (TM) โ€” Core Duties
Efficient maintenance of all Telecom equipment under charge
Attend failures promptly and rectify defects expeditiously
Ascertain causes of failure and take action to prevent recurrence
Carry out new works / alterations under SSE/JE instructions
Report any emergency beyond competence/control to SSE/JE
๐Ÿ“‹ TM โ€” Periodic Testing Schedule
Testing of Telecom equipment at Stations and Cabins
Passenger Amenities in station premises
OFC equipment in OFC hut
Data channels and structured cabling (UTS/PRS counters)
LC gate / IB signal post telephones in block section
Telecom equipment in TSS/SSP/SPs in RE area
Cable path & EC sockets in section โ€” route markers every 50m
BSNL telephones in Railway premises
Protective systems & Batteries/Chargers
๐Ÿ“ TM โ€” Responsibilities
Keep registers updated with latest guidelines
Adhere to maintenance rounds programme; intimate SM before leaving HQ station
Maintain tools in working condition
Submit weekly diary / fortnightly report
Maintain failure record and submit failure reports
Mark attendance of staff working under him every morning
Obtain materials via requisition from SSE/JE; return released materials without delay
๐Ÿ—๏ธ SSE/JE (Tele) โ€” Essential Duties (Telecom Manual)
Regular inspection & maintenance of all Telecom systems: IP/MPLS, Exchanges, OFC, Quad cables, VHF, Wi-Fi, CCTV, VSS, PA systems, power supply & earthing
Execution of new works and alterations
Periodical tests/measurements โ€” independently or jointly with BSNL/RailTel
Efficient maintenance of stores and establishment matters
Joint inspections in OFC huts with RCIL staff
EC testing and inspection of S&T cables along the track
JE is in-charge of particular section/assets and reports to SSE
๐Ÿ“Œ
Mandatory Books Every TM Must Possess
โœฆ Telecommunication Manual  |  โœฆ Working Time Table  |  โœฆ Equipment Manuals

Technicians must be conversant with all rules, regulations and instructions concerning their work.

04 Hours of Employment Regulation (HOER)

HOER applies to all non-gazetted railway servants including casual labour and substitutes. Staff are classified into 4 categories:

Category Who Statutory Limit Standard (Rostered) Weekly Rest
Intensive Signal Maintainer, Telephone Operator, Wireless Operators, Cabin Men, Controllers 45 hrs/week
7.5 hrs/day
42 hrs/week 30 consecutive hrs
Continuous Guards, Drivers, TTEs, Clerks, Typists 54 hrs/week
9 hrs/day
48 hrs/week 30 consecutive hrs
EI Waiting room bearers, Sweepers, 'C' class gatemen, Caretakers 75 hrs/week
12.5 hrs/day
48+24 = 72 hrs 24 consecutive hrs (incl. full night)
Excluded Railway school staff, Medical staff, Supervisory (Inspectors/Supdt/Foreman), Confidential capacity, Armed guards No statutory limit โ€” โ€”
HOER ROSTERED HOURS BREAKDOWN
IntensiveStandard 42 + P&C 3 = 45 hrs
ContinuousStandard 48 + P&C 6 = 54 hrs
EIStandard 48 + Additional 24 + P&C 3 = 75 hrs

Overtime Rules

ZoneRate
Within roster hours up to statutory limit1ยฝ ร— ordinary rate
Beyond statutory limit2 ร— ordinary rate
๐Ÿ”„
Rest Givers Ratio
Intensive: No separate rest givers (cyclic rotation)  ยท  Continuous: 1 rest giver per 6 staff  ยท  EI: 6:1, 3:1, or 5:2 depending on conditions

05 Pay & Allowances (7th CPC)

๐Ÿ“…
7th CPC Pay Matrix โ€” effective 01.01.2016
Increment Rate: 3% of Pay Level, rounded to next multiple of 100. On Promotion: 3% increment added, rounded to next 100. Increment Date: 1st January & 1st July annually.
AllowanceKey Rate / Rule
DA (Dearness Allowance)Twice a year โ€” 1st Jan & 1st July, paid with March & September salary. Based on AICPIN.
HRA (House Rent)X cities: 27%โ†’30%  |  Y cities: 18%โ†’20%  |  Z cities: 9%โ†’10% of Basic Pay (revised when DA crosses 25% & 50%)
Transport AllowanceLevel 9+: โ‚น7200+DA (A/A1) / โ‚น3600+DA (others). Doubles for disabled employees.
Night Duty Allowance22:00 to 06:00 hrs. Each hour = 10 min weighted. Rate: (Basic+DA)/200
NDA (National Holiday)Non-gazzetted only. Level 1-2: โ‚น384 / Level 3-5: โ‚น477 / Level 6-8: โ‚น630
Breakdown AllowanceTM Gr.III (Level 2): โ‚น405/month
Children Educationโ‚น2812.5/child/month (max 2 eldest children). Hostel subsidy: โ‚น8437.5/month.
HRA City categories: X = 50 lakh+ pop (Hyderabad, Delhi, Mumbai, Bengaluru, Pune, Chennai, Kolkata, Ahmedabad)  ยท  Y = 5-50 lakh  ยท  Z = Below 5 lakh

06 Leave Rules

โš ๏ธ
Golden Rule: Leave Cannot Be Claimed as a Right
Leave of any kind may be refused or revoked by competent authority. Maximum leave in any single stretch = 5 years. Employee cannot take up employment during leave.
Leave TypeAccrualMax AccumulationKey Points
CL (Casual) 8 days (workshop/school) / 10 days (others) Lapses 31 Dec Cannot combine with other leave (except Compensatory). Half day CL allowed. SSE/JE independent charge can sanction.
LAP (Leave on Avg Pay) 30 days/year (2.5 days/month) in 2 installments: 15 days on 1 Jan & 15 days on 1 Jul 300 days Encashment at retirement up to 300 days. Max 10 days encashment per leave occasion (max 6 occasions). Max in 1 spell: 120 days (India) / 180 days (Ex-India).
LHAP (Half Avg Pay) 20 days/year โ€” 10 days on 1 Jan & 10 Jul Unlimited Medical certificate required. Max in 1 spell: 24 months. Can be commuted (= full pay, double LHAP debited).
EL (Extra-Ordinary) When no other leave is due Max 5 years combined No leave salary paid. Not debited to leave account.
Maternity โ€” 180 days Female with less than 2 surviving children. Not debited to leave account.
Paternity โ€” 15 days Male with less than 2 surviving children. Within 6 months of delivery.
CCL (Child Care) โ€” 730 days (entire service) Female / Single male. Child below 18 yrs. Max 3 spells/year, min 5 days/spell. Full pay for first 365 days, 80% for next 365 days.
Study Leave After 5 years service 12 months at a time / 24 months total Higher studies related to duty. 3-year bond after return. Half pay during study outside India.
LPR (Pre-retirement) Avail accumulated LAP 240 days max Instead of encashment. Requires competent authority permission.
WRIIL Work-related illness/injury Full pay during hospitalization + 6 months beyond. Half pay for next 12 months. RBE 64/2019. No LAP/LHAP credited during this period.
LEAVE QUICK NUMBERS โ€” MEMORIZE THESE
CL10 days/year โ†’ lapses 31 Dec
LAP30 days/year โ†’ max 300 days accumulated โ†’ 300 days encashable at retirement
LHAP20 days/year โ†’ unlimited accumulation โ†’ max 24 months in 1 spell
Maternity180 days (+ 1 year commuted leave after)
Paternity15 days within 6 months of delivery
CCL730 days in entire service, max 3 spells/year
Study24 months max in entire service, 5 yr service required

07 Pass Rules 1986

Pass rules govern the entitlement of railway servants to travel at concessional or free rates. Key definitions: Family = spouse + sons <21 yrs + unmarried daughters of any age + widowed/divorced dependent daughters. Not more than 2 dependents in a pass/PTO (family limit = 5).

8 Types of Passes

#Pass TypePurpose
1Duty PassOfficial travel on duty (Metal/Cheque/DCP/EDP)
2Privilege PassPersonal travel โ€” debited to pass account
3School PassChildren's travel to school/college โ€” 3 sets/year
4Post-RetirementAfter retirement โ€” Group C: 2 sets, Group A&B: 3 sets
5Widow PassAfter employee's death
6Residential Card PassDaily commute between residence and workplace
7Special PassMedical, sports, scouting, physically handicapped, etc.
8PTO (Privilege Ticket Order)Travel at 1/3rd fare โ€” 4 sets/year, Group C&D. Valid 5 months.

Duty Pass Types

Pass TypeWho Gets ItClass Entitlement
Metal โ€” GoldCRB, Members RB, GMs (Level 16-17)2 berths 1A + 2 berths 2A
Metal โ€” SilverSAG/NFSAG/HAG Officers (Level 14-15)1 berth 1A + 3 berths 2A
Metal โ€” BronzeSS/JS Gazetted (Level 8-11)4 berths 2A and below
Cheque Pass (1st Cl)Non-Gazetted Level 6+1 berth 2A/3A/SL/2S
Cheque Pass (2nd Cl A)Non-Gazetted Level 2-51 berth 3A/SL/2S
Cheque Pass (2nd Cl)Group D (Level 1)1 berth SL/2S
DCPFrequently moving staffIssued by CPO, area mentioned on pass
EDPEmergency/occasional dutyIssued by JE/SSE in charge
๐Ÿ”‘
Privilege Pass Entitlement for Non-Gazetted Staff
Level 6+: 1 set upto 5 years service โ†’ 3 sets after 5 years  ยท  Level 4 to 1: 1 set upto 5 years โ†’ 3 sets after 5 years (also 1 set 2nd Class A in lieu of sleeper). Validity: 5 months.
PASS PENALTY FOR LOSS
Metal โ€” Goldโ‚น10,950
Metal โ€” Silverโ‚น3,028
Metal โ€” Bronzeโ‚น2,557
Privilege Pass (1st/1A)โ‚น10

Joining Time on Transfer

Distance between Old & New HQJoining Time Allowed
1000 km or less10 days
Above 1000 km up to 2000 km12 days
Above 2000 km15 days

08 Conduct Rules 1966

A Railway servant shall at all times maintain absolute integrity, devotion to duty, and do nothing unbecoming of a railway servant.

โœ… Must DO
Maintain integrity and devotion to duty
Report sensitive emergencies through proper channel
Submit annual immovable property return (PB-2, GP 4600+ staff)
๐Ÿšซ Must NOT Do
Participate in politics / election campaigns
Join banned associations or participate in public demonstrations
Comment on matters endangering sovereignty
Contribute to press/media on administration matters
Disclose official sensitive matters
Accept gifts >โ‚น1500 (Gr A&B) or >โ‚น500 (Gr C&D) without sanction
Entertain dowry or practice private trade/employment
Sub-let official accommodation
Borrow from unrecognized private agencies
Be under intoxication/drugs in public places
Engage children under 14 years for work
Sexual harassment of working women

Railway Quarters Entitlement

Grade PayType of Quarter
GP โ‰ค โ‚น1800Type I
GP > โ‚น1800 up to โ‚น2400Type II
GP > โ‚น2400 up to โ‚น4200Type III
GP > โ‚น4200 (Non-Gazetted)Type IV
Gazetted officers GP < โ‚น6600Type IV
Gazetted officers GP = โ‚น6600Type IV (Special)
Gazetted officers GP > โ‚น6600Type V
SC/ST reservation in quarters: 10% for Type I & II, 5% for Type III & IV (where total quarters > 50). No subletting without DRM/HOD approval.

09 DAR โ€” Discipline & Appeal Rules 1968

โš–๏ธ
Constitutional Provisions
Art. 310: Railway employees hold position at pleasure of the President.  Art. 311(1): Cannot be dismissed by authority subordinate to appointing authority.  Art. 311(2): Cannot be dismissed without inquiry and reasonable opportunity to be heard.
โš–๏ธ
Principle of Natural Justice (CJ S.R. Sinha)
โ‘  Nobody can be a judge in his own cause.  โ‘ก None should be condemned without being heard.  โ‘ข All decisions should be made in good faith.

Penalties โ€” Minor vs Major

๐Ÿ“‹ Minor Penalties
Censure
Withholding of promotion for specified period
Recovery from salary for damages/loss caused to Railways
Withholding of privilege passes or PTOs or both
Reduction to lower stage in timescale โ€” max 3 years, without cumulative effect
Withholding increments for specific period with/without cumulative effect
๐Ÿ”ด Major Penalties
Reduction to lower stage โ€” with/without cumulative effect
Reduction to lower scale of pay / grade / post
Compulsory retirement (retirement benefits applicable)
Removal from service (not disqualified for future government service)
Dismissal from service (disqualified for future government service)

Key Standard Forms (DAR)

SF No.Purpose
SF-1Placing employee under suspension
SF-3Claim subsistence allowance (by suspended employee)
SF-4Revoke from suspension
SF-5Imposing major penalty
SF-7Appointing an Enquiry Officer
SF-8Appointing Presenting Officer
SF-11Imposing minor penalty
DAR KEY TIMELINES
Suspension Allowanceยฝ monthly pay (no regular allowances) for 3 months
Appeal Limit45 days from date of penalty order
Defence Counsel NominationWithin 20 days of Inquiry Authority appointment
Appointing Authority (JE/SSE)CPO (Chief Personnel Officer)

10 Pension & Gratuity

PENSION FORMULA (Basic & Dearness Pay only)
Pension Amount50% of Average Emoluments (last 10 months)
Minimum qualifying service10 years (for pension) / 20 years (for full 50%)
Min Pensionโ‚น3,500/month
Max Pension50% of highest pay
Age of PensionerAdditional Quantum
80 โ€“ 84 years+20% of basic pension
85 โ€“ 89 years+30% of basic pension
90 โ€“ 94 years+40% of basic pension
95 โ€“ 99 years+50% of basic pension
100 years & above+100% of basic pension

Gratuity Types

TypePayable ToAmountCondition
Retirement GratuityRetiring employee16ยฝ ร— Basic Pay (max โ‚น10 lakh)Min 5 years service
Death GratuityWidow/Nominee2x to 33x based on service (max โ‚น10 lakh)Died in harness
Service GratuityRetiring employeeยฝ month Basic per 6-month periodService < 10 years (no pension)
DEATH GRATUITY RATES
< 1 year service2ร— basic pay
1 โ€“ 5 years6ร— basic pay
5 โ€“ 20 years12ร— basic pay
20+ yearsยฝ emoluments ร— every 6-month period (max 33ร—)

NPS (New Pension Scheme) โ€” for staff joined after 01.01.2004

๐Ÿ“Š
NPS Key Points
Unique 16-digit PRAN allotted. Two tiers: Tier-I (mandatory, no withdrawal) and Tier-II (optional, withdrawable).

Contribution: Employee contributes 10% of Basic+DA; Government makes equal matching contribution.

Exit: Normally at 60 years. Must invest 40% in annuity (Life Insurance). If leaving before 60 โ†’ 80% must be annuitized. Regulated by PFRDA.
CONTINUE TO
ST-01 ยท Field Practical Notes โ†’